Residential Care Manager

Hours:                Full Time, flexible hours required

Rate of pay:    $50,000-$60,000 DOE

Location:          Lake Oswego, OR


About New Avenues for Youth:
New Avenues for Youth imagines a community where all young people thrive and experience health, well-being, and a self-determined home. New Avenues works in partnership with the Portland area community to provide homeless, foster-care, and at-risk youth of all backgrounds with the resources and skills needed to lead healthy, productive lives. We are a diverse non-profit organization in our 20th year serving youth.

Our Commitment to Equity:
New Avenues for Youth imagines a community where all young people thrive and experience health, well-being, and a self-determined home. Historical inequities and intersecting forms of oppression such as racism, poverty, adultism, sexism, homophobia, and ableism, among others contribute to marginalization and exploitation of youth. We believe, to redress youth homelessness and housing instability we must challenge and dismantle racism and other forms of oppression and build relationships within our communities that advance equity.

At New Avenues, advancing equity is an ongoing commitment without closure. We remain open-minded and presume best intentions, knowing that discomfort and conflict are inevitable. We take risks and make and learn from our mistakes. We seek multiple perspectives, strive for transparency, remain humble, and resist the urge to silence hard truths.

The Position:
The Residential Care Manager is responsible for providing support, guidance, and day to day supervision of a pilot residential shelter, housing youth entering foster care and awaiting placement. This position is responsible for day to day operations including oversight and supervision of Residential Supervisors, Leads and Youth Advocates. The Residential Care Manager is also responsible for providing youth intervention, ensuring a safe space, and maintaining compliance with licensing requirements. The Residential Care Manager works with a team of QMHP’s to provide clinical assessment, program intakes, service coordination, and discharge planning & support. The ideal candidate for this position is a hands on leader who can model best practice in youth care and supervision. This leader will be resourceful, responsive, and creative and solution oriented. In addition, this leader must be trauma informed, compassionate, and demonstrate a sound understanding of diverse challenges that will accompany this role.

Education & Experience:
• QMHP and/or Master’s degree required.
• Prior professional experience working in direct service with a wide developmental range of youth
• Experience conducting mental health and behavioral assessments
• Experience hiring, training, onboarding, and supervising mental health and behavioral health staff
• Demonstrated inclusive leadership style and focus on advancing equity
• Background in developing and implementing youth skills building curriculum including (social skills, health and safety, academic skills, coping skills, fun and recreational groups, mindfulness, problem solving, leadership, self-advocacy)
• Knowledge and experience working with Department of Human Services and foster care providers (DHS case workers, CASA’s, attorney’s, foster parents/guardians, advocates, Community based partners)
• Experience with crisis intervention, including training on non-violent de-escalation and hands on intervention (CPI or similar intervention training)
• Experience providing residential treatment or shelter services preferred
• Bilingual English/Spanish speaking a plus

Skills & Knowledge:
• Desire to work with multicultural staff and youth
• Proven competence to effectively manage day to day shelter operations including staffing, safety, maintenance coordination, youth intervention, crisis management, reporting and collaboration with facility Director
• Ability to respond to crisis and provide afterhours crisis support
• Knowhow to work closely with Child Welfare staff to coordinate youth care (assessment, intake, medication management plan, behavioral and mental health support planning, placement and transition planning, transportation to and from appointments, basic needs support)
• Demonstrated expertise in Trauma Informed care, collaborative problems solving, and advanced youth development
• Ability to effectively partner with New Avenues Quality Assurance team to ensure effectiveness of services and legal/ethical/contracts compliance.
• Expressed interest in developing and managing teams to support a positive team culture

New Avenues for Youth offers a very generous benefits package. To apply, send your cover letter and resume to Please be sure to include where you came across this opportunity in your response. You can learn more about New Avenues by visiting our website at New Avenues for Youth is an Equal Opportunity Employer.

To apply for this job email your details to