Ben & Jerry’s Shop Manager

Location:                        Portland, OR                               

Salary Range:              $34,000 – $38,000 DOE

Hours:                              Full-time, some evenings and weekends required


About New Avenues for Youth:  

New Avenues for Youth imagines a community where all young people thrive and experience health, well-being, and a self-determined home.  New Avenues works in partnership with the Portland community to provide homeless, foster-care, and at-risk youth of all backgrounds with the resources and skills needed to lead healthy, productive lives.  We are a diverse non-profit organization in our 20th year serving youth.


Our Commitment to Equity: 

New Avenues for Youth imagines a community where all young people thrive and experience health, well-being, and a self-determined home. Historical inequities and intersecting forms of oppression such as racism, poverty, adultism, sexism, homophobia, and ableism, among others contribute to marginalization and exploitation of youth. We believe, to redress youth homelessness and housing instability we must challenge and dismantle racism and other forms of oppression and build relationships within our communities that advance equity.

At New Avenues, advancing equity is an ongoing commitment without closure. We remain open-minded and presume best intentions, knowing that discomfort and conflict are inevitable. We take risks and make and learn from our mistakes. We seek multiple perspectives, strive for transparency, remain humble, and resist the urge to silence hard truths.


The Position:

Ben & Jerry’s is a Social Enterprise of New Avenues for Youth which aims to achieve financial sustainability while providing paid job training for young people ages 17-24. The Shop Manager will plan and manage the retail operations of a Ben & Jerry’s Partner Shop, including inventory management, financial reporting, equipment maintenance, and participation in marketing efforts. The Shop Manager will provide the proper hands-on training support to youth staff in accordance with the mission of New Avenues for Youth, and offer training that focuses on daily operations, exceptional customer service, product knowledge and cleanliness.



  • Minimum of two years’ experience in retail/food service operations
  • Prior experience with business planning and inventory management

Skills & Knowledge:

  • Demonstrated ability to manage people effectively
  • Excellent communication skills both interpersonally and in group settings
  • Entrepreneurial drive and skills, with interest in socially responsible business
  • Willingness and desire to work with multi-cultural staff and youth  

New Avenues for Youth offers a generous benefits package. You can learn more about New Avenues for Youth by visiting our website at To apply, send your cover letter and resume to Please be sure to include where you came across this opportunity in your response. New Avenues for Youth is an Equal Opportunity Employer.

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